Customers groan as MTN service shuts down for hours

Some MTN subscribers on Saturday were shut out of the network’s service and were incapable of connecting with loved ones and business associates in parts of the country. gathered that the customers were unable to use the mobile network operator’s call, data and SMS services.

“I’ve been unable to make calls, browse on the internet or send SMS for hours now. I thought my phone hard issues and had to switch off and on before I knew the issue was from the network. And there was no prior notification to this. Its really bad,” a visibly disturbed customer confirmed the development to

Some of the users, who also subscribed to other telecom service providers, have since swapped in the interim to link up with friends and family.

As expected, some MTN subscribers have taken to social media to complain.

@iamjudin1911 wrote, “Is this world coming to an end? I can’t make calls with MTN at the moment…better confess your sins before it’s too late.”

@kessyl tweeted, “MTN network completely off in Abuja…What is happening please?”

“Can anyone explain what is wrong with #MTN network?” @AjibolaJibsin asked. reports that the telecommunication giant recently celebrated 20 years of operations in Nigeria.


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